Join a family-driven team rooted in compassion.

A day in this role

1. 7:30 – 9:00 a.m. · Kitchen opening

   • •Unlock, sanitize, and set up all prep surfaces and service lines
   • •Take and log refrigerator, freezer, and holding temperatures
   • •Review the day's census and the posted dietary sheet — texture-modified, diabetic, low-sodium, allergy, and cultural preferences
   • •Pull and portion morning snack; start hot breakfast items where scheduled

2. 9:00 – 11:30 a.m. · Morning service and lunch prep

   • •Serve morning coffee, hydration, and snack to the dining room
   • •Prepare lunch entrées, sides, and modified-texture plates in parallel
   • •Label and date every prepared item; rotate stock first-in-first-out
   • •Flag any missing ingredient or supply shortage to the Coordinator before noon

3. 11:30 a.m. – 1:30 p.m. · Lunch service

   • •Plate to the individual dietary sheet — never by memory, always by the posted list
   • •Verify each modified plate against the participant's name before it leaves the kitchen
   • •Hold, serve, and re-check hot/cold temperatures during service
   • •Reset and sanitize dining tables with the floor team between seatings

4. 1:30 – 3:30 p.m. · Break-down, sanitation, close

   • •Break down the line, cool and store leftovers with date labels
   • •Wash, sanitize, and dry all equipment, utensils, and surfaces
   • •Complete temperature, cleaning, and sanitation logs for the day
   • •Prep afternoon snack for the floor team; stage tomorrow's pulls
   • •Report low inventory and equipment issues in writing before leaving

Core responsibilities

• •Food preparation
• •Meal and snack preparation
• •Food service
• •Kitchen cleaning
• •Sanitation
• •Food storage
• •Inventory assistance
• •Meal setup and cleanup
• •Following dietary instructions supplied by authorized personnel
• •Maintaining safe food-service practices

Qualifications — in order

1. Non-negotiable: safe food-handling practice and the ability to follow the posted dietary sheet exactly
2. Then: reliable, on-time attendance — the program day cannot start late
3. Then: institutional or senior-care food-service experience
4. Welcomed: food-safety certification and related training

Physical & environmental demands

• •Standing and walking for most of the shift
• •Lifting and carrying up to 40 lbs (cases, stock, sheet pans)
• •Repeated bending, reaching, and pushing/pulling carts
• •Hot surfaces, steam, sharp equipment, and wet floors
• •Exposure to common food allergens in a shared kitchen

How performance is measured

• ✓Zero dietary-instruction errors on modified plates
• ✓Temperature and sanitation logs complete every single day
• ✓Meals served on schedule so programming is never delayed
• ✓Kitchen passes an unannounced inspection at any hour

A day in this role

1. 8:45 – 9:30 a.m. · Set-up and welcome

   • •Read the daily activity calendar and the Coordinator's morning notes
   • •Stage materials for every scheduled block before the first participant arrives
   • •Greet participants by name at arrival and orient them to the day board
   • •Note who arrived withdrawn, agitated, or unusually quiet and report it

2. 9:30 – 11:30 a.m. · Morning programming

   • •Lead or co-lead cognitive, sensory, and reminiscence activities
   • •Run chair exercise and mobility-safe movement blocks
   • •Adapt each activity in real time for vision, hearing, mobility, and cognition levels
   • •Draw in participants who isolate — engagement is the job, not attendance

3. 11:30 a.m. – 1:00 p.m. · Lunch and transition support

   • •Escort and seat participants; support socialization at the table
   • •Assist within a non-clinical scope and alert care staff for anything beyond it
   • •Reset the activity space during the meal window

4. 1:00 – 3:30 p.m. · Afternoon programming

   • •Music, art, games, discussion groups, gardening, and celebration events
   • •Run small-group and 1:1 engagement for participants who cannot tolerate large groups
   • •Document participation, refusals, and notable responses the same day

5. 3:30 – 5:00 p.m. · Wind-down and departure

   • •Calm, low-stimulation closing activity
   • •Help participants gather belongings and hand off to family or the driver
   • •Restock, clean, and reset materials for tomorrow
   • •Give the Coordinator a verbal handoff on anything a family should hear

Core responsibilities

• •Prepare activities
• •Set up materials
• •Assist with or lead assigned activities
• •Encourage participant engagement
• •Support socialization
• •Assist participants during programming
• •Maintain safe activity areas
• •Document participation where required
• •Observe and report concerns
• •Assist with program-day transitions

Qualifications — in order

1. Non-negotiable: safe supervision of adults with cognitive impairment and accurate same-day documentation
2. Then: demonstrated patience and creativity with seniors
3. Then: dementia/ADRD, activity, or recreation training
4. Welcomed: CPR, First Aid, AED and gerontology coursework

Physical & environmental demands

• •On your feet and moving for most of the program day
• •Occasional lifting/carrying of supplies up to 25 lbs
• •Frequent bending, kneeling, and repositioning of chairs and tables
• •Sustained verbal engagement and patience with repetition
• •Calm presence during agitation, confusion, or emotional distress

How performance is measured

• ✓Every participant is engaged in something — nobody sits unattended
• ✓Activities start on time and are adapted, not cancelled
• ✓Participation documentation is completed the same day
• ✓Changes in mood, cognition, or physical status are reported immediately

A day in this role

1. 8:30 – 9:30 a.m. · Open the front desk

   • •Open the phones and voicemail; return every overnight message before 10 a.m.
   • •Print the day's attendance roster, tour schedule, and interview schedule
   • •Sign participants in as they arrive; confirm transportation exceptions
   • •Log absences and call the family on any unexplained no-show

2. 9:30 a.m. – 12:00 p.m. · Inquiries, tours, intake

   • •Answer every inbound call live where possible — families judge us on this
   • •Capture inquiries completely: participant name, needs, days wanted, decision maker
   • •Greet and host scheduled tours (Wed/Thu/Fri, 11 a.m.–3 p.m., prospect must attend)
   • •Assemble intake packets and chase missing documents

3. 12:00 – 2:30 p.m. · Records and coordination

   • •Enter and update records accurately — no duplicate person records
   • •Schedule assessments, tours, and follow-ups without double-booking
   • •Coordinate transportation changes with drivers and families
   • •Route billing, clinical, and complaint questions to the correct owner

4. 2:30 – 5:00 p.m. · Departures and close

   • •Sign participants out; verify each authorized pickup
   • •Deliver end-of-day family messages exactly as given by care staff
   • •Close the roster, reconcile attendance, secure the desk and documents

Core responsibilities

• •Answer telephone calls
• •Welcome visitors
• •Scheduling
• •Family and member communication
• •Administrative records
• •Appointment coordination
• •Intake support
• •Documentation
• •Office organization
• •Proper routing of inquiries

Qualifications — in order

1. Non-negotiable: confidentiality, professional communication, and accurate scheduling/recordkeeping
2. Then: healthcare or senior-care office experience
3. Then: intake, registration, or benefits-verification familiarity
4. Welcomed: HIPAA, billing, and healthcare-administration training; bilingual ability

Physical & environmental demands

• •Extended sitting at a desk with frequent standing to greet visitors
• •Continuous phone, computer, and documentation work
• •Composure with distressed, urgent, or emotional callers
• •Strict confidentiality in an open, public-facing area

How performance is measured

• ✓No inquiry goes unanswered past the same business day
• ✓Attendance and sign-in/sign-out records reconcile perfectly
• ✓Zero unauthorized pickups, zero privacy incidents
• ✓Families describe the front desk as warm, prepared, and accurate

A day in this role

1. 8:45 – 9:30 a.m. · Arrival and first look

   • •Greet each assigned participant by name at the door or the van
   • •Observe gait, alertness, skin, mood, and grooming at arrival — report changes right away
   • •Assist with coats, walkers, personal items, and seating
   • •Review assignment sheet and individual supervision needs

2. 9:30 – 11:30 a.m. · Supervision and engagement

   • •Continuous line-of-sight supervision of assigned participants
   • •Escort to restroom and assist within the authorized non-medical scope
   • •Support participation in activities; redirect wandering or agitation calmly
   • •Hydration rounds and comfort checks

3. 11:30 a.m. – 1:00 p.m. · Dining support

   • •Verify each participant receives their correct posted meal
   • •Assist with set-up, cueing, and companionship at the table
   • •Watch for coughing, pocketing, or difficulty and alert Nursing immediately

4. 1:00 – 3:30 p.m. · Afternoon care and observation

   • •Rest/quiet-space supervision and repositioning support as authorized
   • •1:1 companionship for participants who need it most that day
   • •Complete daily care notes: participation, intake, toileting, mood, incidents

5. 3:30 – 5:00 p.m. · Departure handoff

   • •Prepare belongings and walk participants to family or the van
   • •Give the family or driver the day's plain-language handoff
   • •Close and submit all documentation before leaving — same day, no exceptions

Core responsibilities

• •Participant supervision
• •Companionship
• •Social engagement
• •Activity assistance
• •Meal assistance
• •Assistance with routines within authorized scope
• •Comfort and support
• •Observation
• •Safety awareness
• •Reporting changes and concerns
• •Required documentation
• •Program-day transitions

Qualifications — in order

1. Non-negotiable: safe supervision and support within a strictly non-medical scope, plus immediate reporting
2. Then: hands-on direct-care experience with seniors
3. Then (strongly preferred, not automatically required): CNA or HHA background
4. Welcomed: dementia/ADRD, fall-prevention, transfer-safety, CPR/First Aid/AED training

Physical & environmental demands

• •Standing, walking, and rapid response for most of the shift
• •Assisting with transfers, wheelchairs, and walkers within trained scope
• •Bending, kneeling, and supporting participant weight during steadying
• •Exposure to bodily fluids with standard precautions
• •Emotional steadiness during confusion, resistance, or grief

How performance is measured

• ✓No participant is ever unsupervised or unaccounted for
• ✓Changes in condition are reported the moment they are noticed
• ✓Daily care notes are complete, factual, and submitted same day
• ✓Families feel their person was treated with dignity, not processed

A day in this role

1. 7:15 – 8:00 a.m. · Pre-trip

   • •Complete and sign the pre-trip vehicle inspection: tires, lights, brakes, fluids, lift/ramp, straps
   • •Confirm the manifest, addresses, mobility needs, and any same-day cancellations
   • •Check fuel, cleanliness, first-aid kit, and communication device

2. 8:00 – 9:30 a.m. · Morning route

   • •Pick up participants inside the approved 8-mile driving radius of the center
   • •Assist with door-to-vehicle entry, seating, and securement of every wheelchair
   • •Never leave a participant unattended; never release to an unauthorized person
   • •Report no-shows to Reception in real time so the family is called

3. 9:30 a.m. – 3:00 p.m. · Mid-day

   • •Clean and sanitize the vehicle interior; refuel
   • •Complete trip logs, mileage, and incident documentation
   • •Support the center floor, deliveries, and errands as assigned

4. 3:00 – 6:00 p.m. · Afternoon route and post-trip

   • •Return participants home; confirm a responsible person receives them where required
   • •Complete post-trip inspection and secure the vehicle
   • •Report every mechanical or safety concern in writing the same day

Core responsibilities

• •Participant transportation
• •Assigned routes
• •Pickup and drop-off
• •Safe vehicle operation
• •Participant entry and exit assistance as appropriate
• •Transportation documentation
• •Vehicle safety checks
• •Vehicle cleanliness
• •Accident and incident reporting
• •Reporting mechanical or safety concerns

Qualifications — in order

1. Non-negotiable: valid Florida driver's license, acceptable MVR, insurance eligibility, and safe operation of the assigned vehicle
2. Then: any credential legally required for the actual vehicle or assignment
3. Then: passenger-assistance and wheelchair-securement experience
4. Welcomed: defensive driving, CPR/First Aid/AED, dementia training

Physical & environmental demands

• •Extended driving in South Florida traffic and weather
• •Assisting participants up and down steps, ramps, and lifts
• •Securing wheelchairs and mobility devices; pushing/pulling loaded chairs
• •Lifting and carrying up to 50 lbs occasionally
• •Strict punctuality — the route sets the program day

How performance is measured

• ✓Zero preventable incidents and zero securement shortcuts
• ✓Routes run on time; families are never left waiting without a call
• ✓Pre-trip and post-trip logs completed every run
• ✓Clean driving record maintained throughout employment

A day in this role

1. 8:30 – 9:00 a.m. · Morning huddle

   • •Review census, staffing ratio, absences, and the day's risk list
   • •Post assignments and confirm coverage for every participant
   • •Brief the team on new participants, behavior plans, and family requests

2. 9:00 a.m. – 12:00 p.m. · Run the floor

   • •Keep programming on schedule and staffing ratios correct all morning
   • •Handle behavioral events, redirect staff, and step in hands-on when needed
   • •Take family calls on care, schedule, and billing coordination
   • •Support intake, assessments, and tour hosting

3. 12:00 – 2:00 p.m. · Documentation and compliance

   • •Audit daily care notes, attendance, and incident reports for completeness
   • •Track credential, training, and document expirations for the team
   • •Coordinate with Nursing on any change in participant condition

4. 2:00 – 5:30 p.m. · Afternoon and close-out

   • •Supervise afternoon programming and safe departures
   • •Deliver family updates and resolve same-day concerns before anyone leaves
   • •Confirm all documentation is submitted; secure the building
   • •Set tomorrow's calendar, staffing, and activity plan

Core responsibilities

• •Daily program coordination
• •Participant programming
• •Activity schedules
• •Staff assignments as authorized
• •Documentation
• •Family communication
• •Operational organization
• •Safety procedures
• •Quality monitoring
• •Coordination with administration
• •Follow-up on program needs

Qualifications — in order

1. Non-negotiable: ability to run a full program day, direct staff workflow as authorized, and keep documentation accurate
2. Then: senior-care or adult day care operations experience
3. Then (strongly preferred): CNA or HHA background plus supervisory experience
4. Welcomed: gerontology, healthcare administration, human services, ADRD training

Physical & environmental demands

• •Long days on the floor, not behind a desk
• •Rapid task switching and interruption tolerance
• •Hands-on participant assistance when coverage requires it
• •Difficult conversations with families and staff, handled calmly

How performance is measured

• ✓Ratios are correct every hour of every program day
• ✓Documentation is survey-ready without a scramble
• ✓Staff know their assignment before the first participant arrives
• ✓Family concerns are resolved the same day they are raised

A day in this role

1. Start of shift · Clinical opening

   • •Review the day's schedule, orders, and participants flagged overnight
   • •Verify supplies, equipment function, and emergency readiness
   • •Receive report on any change of condition from floor staff

2. Morning · Direct nursing care

   • •Vital signs, blood glucose, weights, and focused observations
   • •Nursing care and treatments within LPN scope
   • •Medication support within scope where authorized and documented
   • •Escalate any finding outside scope to the supervising clinician immediately

3. Mid-day · Monitoring and documentation

   • •Chart contemporaneously — no end-of-day catch-up on clinical notes
   • •Monitor participants at risk for falls, dehydration, or behavioral escalation
   • •Communicate with families and caregivers within authorized scope

4. End of shift · Handoff

   • •Structured handoff to the supervising clinician and Coordinator
   • •Close all notes, incident documentation, and follow-up tasks
   • •Restock and secure clinical supplies and medications

Core responsibilities

• •Nursing care within LPN scope
• •Clinical documentation
• •Participant monitoring and reporting
• •Coordination with the supervising clinician
• •Medication support within scope where authorized

Qualifications — in order

1. Non-negotiable: active Florida LPN license verified at source, Level II screening, references, drug/alcohol screening
2. Then: BLS/CPR current and applicable clinical credentials
3. Then: geriatric, long-term care, home health, or memory-care nursing experience
4. Welcomed: ADRD training, EHR proficiency, additional clinical certification

Physical & environmental demands

• •Standing, walking, and rapid response throughout the shift
• •Assisting with transfers and mobility support
• •Exposure to bodily fluids and infectious agents with standard precautions
• •Sustained clinical concentration and accurate charting

How performance is measured

• ✓Documentation is accurate, timely, and defensible on survey
• ✓Changes in condition are recognized early and escalated correctly
• ✓Scope boundaries are respected without exception
• ✓Participants and families experience calm, competent care

A day in this role

1. Start of shift · Clinical command of the day

   • •Review census, acuity, new admissions, and overnight family reports
   • •Set clinical priorities and assign nursing tasks within scope
   • •Confirm emergency equipment and infection-control readiness

2. Morning · Assessment and oversight

   • •Nursing assessments, care-plan review, and change-of-condition evaluation
   • •Oversee delegated tasks and supervise LPN and care-staff practice
   • •Coordinate with physicians, home health, and family caregivers

3. Mid-day · Care planning and compliance

   • •Update individualized care plans with measurable, current goals
   • •Review incident reports, falls, and behavioral events for root cause
   • •Audit clinical documentation against regulatory standards

4. End of shift · Report and close

   • •Family communication on clinical status and recommendations
   • •Handoff to the Coordinator and supervising clinician
   • •Ensure every clinical record for the day is complete and signed

Core responsibilities

• •Nursing assessment and care within RN scope
• •Clinical documentation
• •Participant monitoring, escalation, and reporting
• •Coordination with the care team and family communication as authorized

Qualifications — in order

1. Non-negotiable: active Florida RN license verified at source, Level II screening, references, drug/alcohol screening
2. Then: BLS/CPR current and applicable clinical credentials
3. Then: geriatric, adult day, long-term care, or community-health nursing experience
4. Welcomed: supervisory experience, ADRD training, EHR proficiency

Physical & environmental demands

• •Full-shift mobility across the center
• •Assisting with transfers and emergent physical response
• •Exposure to bodily fluids and infectious agents with standard precautions
• •Clinical decision-making under time pressure

How performance is measured

• ✓Care plans reflect the participant's actual current condition
• ✓Deterioration is caught early; avoidable transfers are prevented
• ✓Clinical records withstand an unannounced survey
• ✓Care staff are supervised, coached, and clear on scope

A day in this role

1. Session start · Panel review

   • •Review scheduled visits, recent hospitalizations, and medication changes
   • •Read nursing notes and care-staff observations since the last session

2. Clinic session · Advanced practice care

   • •Comprehensive geriatric evaluation and preventive care
   • •Chronic-condition management and medication review within scope
   • •Cognitive and memory evaluation where authorized
   • •Order, interpret, and act on diagnostics within scope

3. Between visits · Documentation and coordination

   • •Contemporaneous clinical documentation for every encounter
   • •Coordinate referrals, specialists, and community resources
   • •Direct the nursing team on follow-up and monitoring

4. Session close · Caregiver communication

   • •Plain-language plan-of-care review with the participant and family caregiver
   • •Written follow-up instructions to the nursing team and Coordinator

Core responsibilities

• •Advanced practice clinical care within authorized scope
• •Clinical documentation
• •Preventive and chronic-condition management
• •Cognitive and memory-care evaluation where authorized
• •Family and caregiver communication

Qualifications — in order

1. Non-negotiable: applicable active Florida APRN licensure/status, graduate education, and credential verification
2. Then: national/professional certification, Level II screening, references, drug/alcohol screening
3. Then: geriatric, adult primary care, or cognitive/memory-care practice experience
4. Welcomed: chronic-care management, community health, EHR proficiency

Physical & environmental demands

• •Clinic-based work with periodic floor rounding
• •Extended documentation and screen time
• •Exposure to infectious agents with standard precautions
• •Sensitive conversations about cognition, decline, and goals of care

How performance is measured

• ✓Participants have a current, individualized, evidence-based plan of care
• ✓Preventable emergency-department visits are reduced
• ✓Documentation is complete, compliant, and audit-ready
• ✓Families understand the plan in words they can repeat